Returns & Exchanges
At Clean Beauty Collective, we want you to love your skincare ritual; if a product isn't the right fit, we offer free returns on all gently used items within 30 days of purchase. Our goal is to ensure your journey to non-toxic beauty is seamless and satisfying.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid sustainable shipping label will be emailed to you instantly to ensure a carbon-neutral return process.
- 3.Package Securely
Place the items in their original eco-friendly packaging if possible and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our clean beauty experts inspect your return, we will issue a full refund to your original payment method within 5-7 business days.